Introduction
At Alie Tronicz, we are committed to delivering your orders quickly and efficiently, no matter where you are in the world. This Shipping Policy explains our delivery process, timeframes, and conditions.
Shipping Destinations
We offer worldwide shipping to most countries. If we are unable to ship to your location, our customer support team will notify you upon order confirmation.
Processing Time
Orders are typically processed within 1-3 business days after confirmation. Processing time may be longer during peak seasons, holidays, or due to high order volumes.
Delivery Timeframes
Delivery times vary depending on your location:
- Local orders: 3-7 business days after processing
- International orders: 7-21 business days after processing
Please note that these timeframes are estimates and may be affected by customs clearance, local courier delays, or unforeseen events.
Shipping Method
All orders are shipped via reliable courier or postal services. Tracking information will be provided once your order has been dispatched, where available.
Cash on Delivery (COD)
We currently offer Cash on Delivery as our only payment method. You must pay the full amount to the delivery agent at the time of receiving your order. Failure to pay may result in cancellation and refusal of future orders.
Shipping Fees
Shipping fees, if applicable, will be displayed at checkout before you confirm your order. In some cases, promotional free shipping may be offered.
Customs and Duties
International orders may be subject to customs duties, taxes, or import fees based on your country’s regulations. These charges are the responsibility of the customer and are not included in our prices.
Delivery Issues
If your package is lost, delayed, or damaged in transit, please contact us at [email protected]. We will work with the courier service to resolve the issue as quickly as possible.
Address Accuracy
Customers are responsible for providing accurate and complete shipping addresses. Alie Tronicz is not liable for delays or failed deliveries caused by incorrect address details.
Contact Us
For any questions regarding shipping, please contact us at:
Email: [email protected]